FAQs
- When will I receive my order? Orders are shipped within the 1-7 business days of being placed using USPS mail. You can choose to upgrade to Priority Mail if you need it sooner. Please be aware that we do not offer express or international shipping. If your package's tracking information shows that it has been delivered but you haven't received it yet, please wait a few more days as USPS sometimes marks packages as delivered before they arrive. Please expect some delays during the busy holiday season.
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What is the difference between die-cut stickers and sticker sheets?
Die-cut stickers are individually cut to the exact outline of each design — just peel and apply one at a time. They're ideal for single-placement surfaces like laptop lids, water bottles, and drinkware where you want a clean, precise look.
Sticker sheets contain a single design or shape on one sheet. They're perfect for planners, journals, and scrapbooking where you want variety and can pick and choose which stickers to use over time.
Quick decision guide:
- Decorating a planner, journal, or scrapbook? → Sticker sheet
- Applying a single design to a laptop, bottle, or drinkware? → Die-cut sticker
- Want to mix and match multiple designs at once? → Sticker sheet
- Need the fastest single-step application? → Die-cut sticker (peel one, apply, done)
- How do I apply my sticker or decal? For small stickers, we suggest using a flat blade tool or your fingernail to lift the sticker from the backing paper. Please note that these stickers do not come with instructions or a test decal. If applying a sticker to drinkware, it is recommended that you handwash the item instead of placing it in the dishwasher. Additionally, stickers should not be applied to frequently handled or washed surfaces. For all vinyl decal orders, we include full step-by-step instructions with photos and a practice decal. We strongly recommend trying the practice decal before applying the main decal. Please note that we do not offer refunds for errors made during the application process.
- Can I use or buy your designs? Without our explicit permission, our designs cannot be resold, shared, modified, uploaded to the web, or claimed as your own.
- Where are your items made? All items are designed and hand assembled in the studio located in Groveland, Massachusetts. We do not use print-on-demand for any of our products.